custom icons in webhelp toolbar and FF 4.0 causing issues

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nickatwork
Sr. Propeller Head
Posts: 457
Joined: Thu Sep 16, 2010 6:31 am
Location: London

custom icons in webhelp toolbar and FF 4.0 causing issues

Post by nickatwork »

Hi all,
So I added a custom button in the toolbar for my webhelp that launches email with a topic reference. This all works fine.

The problem I have noticed in FF 4.0, and it was happening in 3.5 before it auto-updated, is that the custom button, regardless of what it is, will include the name of the button next to it. This is not the Label that can be set, it is pulling the name from the actual name of the toolbar item when it was created.

So the first 'Email' text is from the first one that I created, the S in the middle of the icon is the label that I set to check that it wasnt that.
The other 'EMAILS' is the second I made to test it is not something specific to the first button I made. This happens over and over, regardless of if its running my JS code or not, its just any custom button that is added.

Can anyone else confirm this? Wondering if its a bug, or if theres something else going on here...

Thanks,
Nick.
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TeSol
Sr. Propeller Head
Posts: 114
Joined: Wed Sep 14, 2011 12:02 am

Re: custom icons in webhelp toolbar and FF 4.0 causing issues

Post by TeSol »

Hello,

Any luck with this problem? I am using Flare 7 and FF 4.0.1 and have the same issue. Is there a way to resolve this? IE and Chrome don't have this problem.

Any pointers would be appreciated....
nickatwork
Sr. Propeller Head
Posts: 457
Joined: Thu Sep 16, 2010 6:31 am
Location: London

Re: custom icons in webhelp toolbar and FF 4.0 causing issues

Post by nickatwork »

I'd reccommend upgrading to Flare 7.2 and update firefox.
I'm not sure which update fixed the issue, but I believe it was the FF update. FF is on v7 now anyway.

Nick.
RamonS
Senior Propellus Maximus
Posts: 4293
Joined: Thu Feb 02, 2006 9:29 am
Location: The Electric City

Re: custom icons in webhelp toolbar and FF 4.0 causing issues

Post by RamonS »

FF is on v8....although with the stupid rapid release idea it might be at version 12347234678234 today like Chrome.
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