RoboHelp import loses mapped images (and more)

[gravenstein]

I have just imported a RoboHelp 8 project into Flare 7. It appeared to go well. However, I now see that there is a problem with every topic that had a graphic with an image map. The topic stops right before the graphic--everything after it is gone. This is a big problem, as the legacy help is loaded with mapped images.

BTW, non-mapped images came through fine.

I'm brand new to Flare. Any suggestions from you "old hands"?

Thanks,
G

[Andrew]

Welcome to the forums!

I've never done any conversions from higher than RoboHelp X5, and haven't worked much with image maps, so my experience is of little use here. If no one else can help, that sounds like a bug to me, and MadCap support may be able to help you (if you have a support contract). If you do not, report this issue as a bug (https://www.madcapsoftware.com/bugs/submit.aspx) and usually MadCap will at least give you a workaround if one exists.

[gravenstein]

Thanks, Andrew! Even having no information tells me something...

I appreciate the link, and will report this as a bug.

Cheers,
G

[gravenstein]

Update: It's not an image map problem after all. The topics are getting truncated after snippets. It just so happens that all the image maps were introduced by snippets.

I've submitted the defect.

G

[gravenstein]

This defect is fixed in 7.0.1. My project imports correctly now.

G