MadCap Software Forums

Hi there,

I'm using Flare 7.2 with TFS.
All of the topics in a particular folder of the Content Explorer (all that I've tried at least) are locked even though nobody else has them checked out. When I try to check out a topic I get the following message (see attachment): Checking out: Content/Config/Account IDs-Controller.htm
Source Control: The file "Content/Config/Account IDs-Controller.htm" is locked by another user.
The source control operation finished with warnings and/or errors. Press Close when you are done reviewing the messages.

My coworker successfully checked out and checked one of these topics in, and I was still unable to check out that one.
It looks like the system is basically broken. I'm locked out of this file.

Anyone encountered this one or have any ideas about what's happening and how to fix it?

More Facts/Clues
- Recently had to reinstall Flare because of an OS upgrade from XP to Win 7.
- There are other folders in the same project where I can check out/in.
- There are other projects that I have been using with no incidents since the reinstall.

Thanks,

- Tae

Reason: No idea.
Remedy: Check in everything you're working on, delete the project on your local drive and import it from Source Control ...

I fixed the problem with a lot of copying, checking in/out (in both Flare and TFS), and rebuilding the cache. I would never recommend doing the kind of hacking around I was doing but in the end, everything works. Glad everything was backed up somewhere. Not sure I can remember or have time to write what I did, but I think the keys were: deleting the offending local directory, remapping the source and local folders, and rebuilding the cache.

- Tae