Hi,
I have the following situation: one customer needs information located in the System Requirements topic page in our knowledge base (built with Flare 7.1). How can i send him a link for that specific page?
I know it is possible to send a link, but only for the actual html page of that topic, but this way, when opened, it won't display the menu and the toolbar. Is it possible to create something like "external anchors", or to generate a link that opens a specific topic, but inside the webhelp, not as a single html?
Thanks in advance!
Link to specific topics
Re: Link to specific topics
Yes, use a CSH link to the topic.
This is an example of a CSH link to a topic in Flare's online WebHelp.
http://webhelp.madcapsoftware.com/flare7/Default_CSH.htm#CSH/WebHelp_CSH_Calls/CSH_Calls_WH_WHP_Developers.htm
That topic explains how to make a CSH link, the example above is using the 'URL' method.
Basically, you create a link to your project's _CSH.htm file, and add your full topic path (inside Content) after the #.
Note - if you don't want to have fixed paths in the URLs, you can set up an alias file so that you can use identifiers in the CSH call; e.g. your call might be something like YourProject_CSH.htm#systemreqs, which might be handy if there's certain links you need to use regularly. However, that requires a bit of preparation work in setting up the alias file.
This is an example of a CSH link to a topic in Flare's online WebHelp.
http://webhelp.madcapsoftware.com/flare7/Default_CSH.htm#CSH/WebHelp_CSH_Calls/CSH_Calls_WH_WHP_Developers.htm
That topic explains how to make a CSH link, the example above is using the 'URL' method.
Basically, you create a link to your project's _CSH.htm file, and add your full topic path (inside Content) after the #.
Note - if you don't want to have fixed paths in the URLs, you can set up an alias file so that you can use identifiers in the CSH call; e.g. your call might be something like YourProject_CSH.htm#systemreqs, which might be handy if there's certain links you need to use regularly. However, that requires a bit of preparation work in setting up the alias file.
Re: Link to specific topics
Great info, i started using the alias method, but i have one more question:
Is it possible to auto generate the links to a topic? I have this specific requirement from the guys at the support centers, they need to forward specific topics to the clients, and they requested an automatic link generator. So is this possible?
Basically i need a method to refer to the alias of one page in javascript.
Thank you!
Is it possible to auto generate the links to a topic? I have this specific requirement from the guys at the support centers, they need to forward specific topics to the clients, and they requested an automatic link generator. So is this possible?
Basically i need a method to refer to the alias of one page in javascript.
Thank you!
Re: Link to specific topics
What exactly would the "automatic link generator" do?
I posted a script in another thread that produces a CSH link for the topic you're looking at; however, this is uses the topic path in the link rather than the alias.
http://forums.madcapsoftware.com/viewto ... 329#p64050
I posted a script in another thread that produces a CSH link for the topic you're looking at; however, this is uses the topic path in the link rather than the alias.
http://forums.madcapsoftware.com/viewto ... 329#p64050
Re: Link to specific topics
Thank you very much but i solved it, in the end.
And exactly with that method, so thanks again!
Cheers!
And exactly with that method, so thanks again!
Cheers!