MadCap Software Forums

I'm new to Flare, and my job, and have been reading the PDFs to try to get familiar with it as all I've used in the past is Word. Well, today I brought in headphones to watch the videos only to discover that there is no sound. Shouldn't it have sound? I know the headphones are working and my coworker didn't get any sound either.

I tried the first two tutorials here: http://www.madcapsoftware.com/products/ ... rials.aspx.

Thanks,

Robin

Are you viewing them in internet explorer? it looks like they need Microsoft Silverlight (which i don't have).
if you still can't get them to work, i recommend contacting madcap directly - https://www.madcapsoftware.com/company/contact.aspx

No, I am using Firefox on Windows 7, which requested that I install Silverlight as soon as I tried to open the first tutorial. I skipped down to the Touring The Flare Workspace tutorial and it had intro music, but it has nothing after that. It just seems odd watching a soundless? tutorial if that's what it is supposed to be like.

Thanks,

Robin