Styles not being retained in a webhelp output

[dbravo]

Hi experts.
I am building WebHelp using Flare 7. My developers are using Linux for the product. When launched on my system, the help files look like the styles we've setup. When I hand off the output files to the build folder and it is included with the product, it doesn't retain the text stylings we've set up. It appears to be defaulting to Times or something similar. I've tried it on multiple browsers, Chrome, FF, IE - and none of them respect the fonts we've assigned.

Anyone have any ideas?
Thank you!
Denice

[JudyH]

Hi, Denice,

Have you looked into font sets? There is a good discussion in an older thread that may help.

http://forums.madcapsoftware.com/viewto ... 27&start=0

Good luck,

~ Judy

[LTinker68]

I don't use Linux, but isn't it one of the ones that is case sensitive? If that's the case (pun intended), then you might have to enable the option in the skin or target (can't remember which) to have all file names converted to lowercase. I think there's a bug with a few Flare-generated files where it doesn't do that conversion, but I don't think the stylesheet is one of them. So your reference to the stylesheet may be failing because the link ref might be using one case but the stylesheet file itself uses a different case (styles.css versus Styles.css, for example).

To check, open one of the generated topics in Notepad or open it in the browser and view the source code and look at the stylesheet reference and see if it uses the same letter cases as the stylesheet file (and path to the stylesheet file).