Is it possible to set up a default CSH topic that is different from the home page topic of a WebHelp system?
This is for a WebHelp system running on a new biotech instrument. In addition to help topics for GUI screens, the help system includes help topics for system messages. The instrument software contains over 3,500 possible system messages (most of which are not yet documented). I would like to create a default topic that instructs a user to contact our Technical Support whenever a user selects Help on an undocumented message page. This default page cannot be the Home topic for the project.
Thanks
CSH Default Topic
Re: CSH Default Topic
Disclaimer: I'm not a developer, so I could be talking out of my backside about the code.
I don't think this will work unless the ID you have mapped in Flare for that contact page is embedded in the code for each undocumented system message, or at best maybe in some subroutine of the WebHelp call (e.g. F1) that redirects to the contact page if a null ID is returned from a particular system message.
I went through something similar recently for a website, and our developer assigned ID = 1 to every page by default until we gave him the ID for the Help topic for that page.
Hope that helps.
I don't think this will work unless the ID you have mapped in Flare for that contact page is embedded in the code for each undocumented system message, or at best maybe in some subroutine of the WebHelp call (e.g. F1) that redirects to the contact page if a null ID is returned from a particular system message.
I went through something similar recently for a website, and our developer assigned ID = 1 to every page by default until we gave him the ID for the Help topic for that page.
Hope that helps.