Importing RoboHelp 8 project into Flare - topics incomplete

[Feebeegeebee]

Hi,
I'm in the process of converting our existing help projects from RoboHelp 8 to Flare 8.
This appeared to work fairly well and I have a check list for each project, as I go through so make all the required tweaks.

However, I've just imported a project that isn't that large and I've noticed that in the case of some topics, not all of the topic is being imported.
My topics are set up with sub-sections and bookmarks in RH8. The bookmarks were included in the TOC, so that sub-sections were easy to find.
(As an aside, I've realised that this is not something that appears to exist in Flare.)
I noticed that the last couple of lines were missing from the end of a topic. I thought I had done something wrong and fixed this by pasting the info in.
However, I've noticed that another topic has about half the content missing and broken links are shown in the toc.

Has anyone encountered something similar and is there a simple solution? I'm worried, as my main help project is huge and checking each topic to see if all the content is there after import would be a nightmare.
Here's hoping.
Feebeegeebee

[LTinker68]

I haven't imported anything in a long time, but I seem to recall in the import settings screen that there was a character limit in a topic. I thought when it hit that limit it would create a second topic that contained the rest of the content. I remember that option in the Word import -- don't know if it's in the others. But if the source file is long, that might be what's happening. You might want to look for a second topic or modify the import limit value to increase it and try importing again.

[Feebeegeebee]

Thanks for the speedy reply.
I can't find an additional file in the project.
On the import from RoboHelp wizard, I can't find any character limit on topics either.

That's worrying if it's the case, as I won't know which files might have content missing.

I have just tried importing a copy of the original html file (that has the chunk of content missing), using:
Project > Import HTML Files > Add files
I added a copy of the file with content missing and will copy and paste from there.
Seems a very clumsy way to fix something that shouldn't be happening.

Thanks,
Feebeegeebee

[JohnB]

Another thing you may try is to look at the source in RoboHelp at the point where the content disappears after import. If you see any similarities in two or more of the failed imports, you may be able to remove the offending code in RoboHelp and then reimport those topics. Just a thought.

[Feebeegeebee]

Another thing you may try is to look at the source in RoboHelp at the point where the content disappears after import. If you see any similarities in two or more of the failed imports, you may be able to remove the offending code in RoboHelp and then reimport those topics. Just a thought.

Good thinking, although I don't think there's anything fancy that could cause a problem. Will post back if I spot anything.

[crdmerge2]

Last year, we went through the conversion of a 42-project RoboHelp merged WebHelp project into a Flare merged WebHelp project.

Here are the findings as I remember them (I'm at a different job, now).

Tables: Some tables (and all subsequent content) simply disappeared in the conversion.
Paragraphs: Extra spaces were randomly added between some elements.
Conditional tags: RH code was brought over as is (not converted to Flare code).
Variables: RH code was brought over as is (not converted to Flare code).
Snippets: RH code was not brought over, at all.
Spell Check: RH code was brought over as is (not converted to Flare code).
Breadcrumbs: RH code was brought over as is (not converted to Flare code).
JavaScript: JavaScript scripts (for image map arrays and for custom tooltips) were broken.

So, check the problem topics in RH for any "<?rh-" strings. Best practice is to remove the start/end tags for them before you convert. With over 3K topics in our project, thank God for FAR (http://www.helpwaregroup.com/products/far).
FAR allows you to use variables to modify or remove leading and trailing tags while retaining the string within them.

Good luck,
Leon

[Feebeegeebee]

Thank you. That is a great help.