Knowledge Base Topic Templates

[bdietz]

Good afternoon,

I'm looking into using Flare v7 to create a knowledge base for our software system. Just toying around with the system, I created a project using the factory knowledge base template. As part of the template's instructions, I saved the included KB Topic Template as a template under the main Content folder. Then, I created a few test topics using that template.

When I built the file, I got errors saying I'm missing a linked spreadsheet file and table style file for the tables included in the KB Topic Template. But I see this table style in the folders. The error messages are in the screen shot below.

Any idea why I would get these errors? I have not used custom templates in the past, so I could use some guidance on where to save these as well.

Thank you

[chunkee]

For some reason your project output is referencing missing CSS files for both the project and tables. Look in the target and see what is available. In the General tab there is the Master Stylesheet selector. For the table stylesheet your are going to have to dig and look at where it it is being referenced from.

JC

[mamarachel]

Hi,
I am working in Flare 9 with HTML5 output and getting these same errors. I am not sure the error is from the template or from snippets that I created and then inserted into topics created from the template. Strangely enough, the output seems to be fine. Here is what I did. Is there a way to stop the errors?

1. Per Flare instructions, I used the Template Manager to create a template folder. The template folder is automatically called 'Content' and I placed it in a folder of the Content Explorer called ESC that contains the topics that will be generated using the custom template I am creating.

2. Then I opened an existing topic in the ESC content folder and saved it as a template in the Content folder.

3. I edited the template file.

4. In addition, I created several snippets based on the original existing topic. These snippets also contain tables that use the table style that is generating errors.

5. I created a new topic in the ESC content folder based on the custom template.

6. I inserted some snippets into the new topic.

5. I added the new topic to the TOC.

6. I generated the outputs.

Prior to adding the new topic to the TOC, the output generated with no errors. Prior to inserting snippets into the topic created from the template, there were no errors. After adding the topic based on the template to the TOC and inserting snippets with tables using the style, the output generates with errors.

Help!

[Msquared]

Have a look at your template topic and the topic(s) you created from it in a text editor. I'm guessing that there is a reference in it somewhere to KBTable2.css. This may be referenced as a stylesheet that's actually being applied to a table, or it may just be referenced in the XML header as a table stylesheet that Flare thinks the topic uses, but Flare doesn't.

If you don't use this stylesheet and don't want the reference, just delete the reference from the XML for the topic and for the template topic. If you do use the stylesheet, and need to help Flare locate it, then check that it is really where Flare thinks it is. Flare stores these references as relative paths, so check carefully that the relative path really does correctly reference where the file is.

If neither of these work, then try deleting everything below \Analyzer, \Output and \Project\Users. Sometimes Flare caches references there to files that don't exist and aren't required any more.