Hello,
I am using HTML 5 targets. In our documentation, we spell terms in one word that our users might search spelled in two words.
One example is "scalebar" that our users might search under "scale bar."
I set up the "scale bar" as a synonym to "scalebar" according to the instructions but the term doesn't return results in the search.
What else can I do?
Thanks!
synonyms not active?
Re: synonyms not active?
It doesn't work because the synonyms can only be single words - you can't use multiple words (or hyphenated words, I think).
This isn't very obvious though, since the Flare interface (or help) doesn't tell you this or report an error.
This isn't very obvious though, since the Flare interface (or help) doesn't tell you this or report an error.
Re: synonyms not active?
Ah, I suspected that the multiple-word term could be an issue.
I also tried with "stackology" as a synonym for "image stack." So this time, the term that doesn't exist in the documentation is a one-word term, but the existing term in the documentation is a two-word term. I guess the issue remains the same though! Can't use multiple-word terms as either the "word" or the "synonym"...
I will test again with one-word terms. Now if they work, that will not solve my problem. I still need users who type two-word terms to find my one-word entries. Any idea to circumvent the synonym feature flaw? (without re-spelling my one-word terms?)
Thanks!
I also tried with "stackology" as a synonym for "image stack." So this time, the term that doesn't exist in the documentation is a one-word term, but the existing term in the documentation is a two-word term. I guess the issue remains the same though! Can't use multiple-word terms as either the "word" or the "synonym"...
I will test again with one-word terms. Now if they work, that will not solve my problem. I still need users who type two-word terms to find my one-word entries. Any idea to circumvent the synonym feature flaw? (without re-spelling my one-word terms?)
Thanks!