I used Analytics in a WebHelp when I first started using Flare a few years back, and don't recall having any issues then. We only stopped using it because we picked up the Feedback service. We're moving back to Analytics because we're close to having several WebHelp instances go live, and our users haven't used the commenting feature of Feedback once in the ~2 years we've had it live.
Anyway - is there something about Analytics that might be causing this lag? I have it placed in the header of my MasterPage as such:
Code: Select all
<?xml version="1.0" encoding="utf-8"?>
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:lastBlockDepth="2" MadCap:lastHeight="91" MadCap:lastWidth="743">
<head>
<meta name="robots" content="noindex" />
<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', XXXX', 'XXXX.com');
ga('send', 'pageview');
</script>
</head>
<body>
<MadCap:breadcrumbsProxy />
<MadCap:bodyProxy />
</body>
</html>Is there something about that code that's causing the lag? Implementation, location, etc? Or is it just that Flare needs to process it when generating previews, and web browsers will breeze over it quicker?
I don't have a live instance of WebHelp that uses Analytics yet, but we're releasing an update for our software next week, and I want to make sure the WebHelp won't be laggy.
Thanks ...
