Toggler Size suddenly changed

This forum is for all Flare issues not related to any of the other categories.
Post Reply
buffbc
Jr. Propeller Head
Posts: 6
Joined: Wed Feb 26, 2014 6:20 pm

Toggler Size suddenly changed

Post by buffbc »

Hi, I am fairly new to using Flare on a daily basis and have been working on my company's help for about a month now. Basically things have been fine until the last few days where the togglers we are using in the Help are ballooning to a huge size.

If I preview the topic then it looks and acts correctly, but when we build the output it is displayed as:

Image

We use the default images for the toggler and have not changed any of the settings, but something seems to have increased the toggler image size. We have tried using different images and the same thing happens. I am just too new to the concept of Togglers to understand what is going on and how to correctly change it.

Image

From the code, it looks like the "natural" size of the icon is being padded to a much larger size, I think during the build process. I have gone through our stylesheets over and over again but have found nothing to indicate why this is occurring. Could there be another style or CSS that is overriding my default sizing?

I have searched through all the Toggler related messages in the forum here, and have not found the information I need to fix this, so am hoping for some help.

Thanks!
Joel
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Toggler Size suddenly changed

Post by Nita Beck »

Welcome to the forums, Joel. :)

Check out this recent discussion of a similar issue; the second-to-last post offered the solution: http://forums.madcapsoftware.com/viewto ... 13&t=18306
Nita
Image
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
buffbc
Jr. Propeller Head
Posts: 6
Joined: Wed Feb 26, 2014 6:20 pm

Re: Toggler Size suddenly changed

Post by buffbc »

Wonderful, thank you for that! So I can set it on an individual topic basis or through the style sheet for all images to not show as thumbnails.

I appreciate the help, you saved me a lot of time and searching.
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Toggler Size suddenly changed

Post by Nita Beck »

You don't need to do anything with your style sheet, especially given that you said the problem didn't show up when previewing (and I bet also in generated output) but only when editing in the XML Editor. Rather, you need to tell the XML Editor NOT to show the image as thumbnails while you're editing.

On the XML Editor's toolbar, open the drop-down list that shows a little eyeball. That's the Show Tags drop-down. On the drop-down, make sure that you have NOT selected the option "Show All Images As Thumbnails".
Nita
Image
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
rob hollinger
Propellus Maximus
Posts: 661
Joined: Mon Mar 17, 2008 8:40 am

Re: Toggler Size suddenly changed

Post by rob hollinger »

Create a new test project and insert the Drop down. Build and View it.
Does it do the same?

If not, it is something specific to the project and probably something in the stylesheet set on the OL, LI, or A styles.
A quick way to figure out what is going on would be to contact support.

https://www.madcapsoftware.com/feedback/bugs.aspx

If your using the stock images and settings, attach your stylesheet to the submission and they should be able to figure out what is causing this to happen.
Be sure to let us know what output you are generating.
Rob Hollinger
MadCap Software
buffbc
Jr. Propeller Head
Posts: 6
Joined: Wed Feb 26, 2014 6:20 pm

Re: Toggler Size suddenly changed

Post by buffbc »

I can confirm that we do not have "show all images as thumbnails" checked in any of the topics I have looked at (that are affected by the toggle issue).

I am building a new test project now, thanks for that idea. I'll see what comes from that.
buffbc
Jr. Propeller Head
Posts: 6
Joined: Wed Feb 26, 2014 6:20 pm

Re: Toggler Size suddenly changed

Post by buffbc »

Just to confirm, I tried a simple test project and the toggler looked correct and was spaced right.

So it is obviously something in the stylesheet that is overriding the default styles. I've contact support and hope they can help me. Thanks for the tips!
Post Reply