Flare 10 released

qtxasjo · Post by **qtxasjo** » Tue Mar 11, 2014 11:52 pm

ILWriter wrote:
Has anyone else had this problem? I have this problem, as well, in my tables. The heading is blue, and now the first cell in the next row is also blue in my output. However, this is happening even to tables that are after body text (not directly after a heading or an image).

It is very frustrating as I cannot release my tables looking like this, but there doesn't seem to be a fix either.

I'm not sure if both our problems are the same, mine is that the first table cell in the header row is black while the rest of the header row is blue, but I have received a response from MadCap on my problem at least:

"After further testing your files, I found that this is a bug that occurs when having a paragraph directly preceding a table that share the same text/header background color in conjunction to using the "Generate Tagged PDF" option in the Advanced section of the PDF Target.

Currently the only option that I have been able to determine as a workaround is to either change the coloring of the paragraph or the table header."

A bug report has been submitted to the developers and I hope that they will be able to fix this soon. For the time being, I'm reverting to Flare 9.

Spectre · Post by **Spectre** » Fri Mar 14, 2014 7:50 am

Hi,

I've installed Flare 10, and generated content for a project that I developed in Flare 9. The output is different. Specifically, the pagination for the PDF is different - content that fitted on a page in Flare 9 doesn't in Flare 10. Has anyone noticed similar issues?

Thanks

yanick_leclerc · Post by **yanick_leclerc** » Sat Mar 15, 2014 3:13 pm

I'm having the same issue. Using the Skin Editor, I changed an image under Styles > Logo >Image. The image does not appear in the Image box, but does appear in the Preview screen. Thinking Flare was neglecting to copy my file to a location from which it could access it, I located the default folder (in my case, "C:\Users\my_name\AppData\Local\Temp\MadCap Software\Flare\SkinEditor\_1E4EC7E0\" and pasted the logo image file there. I can see it and select it from there using the Insert Image dialog box, but the image fails to appear in the Image field (even though I just selected it) and Flare still throws an exception when I click Preview or attempt to compile: "Failed to generate preview output [Buffer cannot be null. Parameter name: buffer]"

I compared my unbroken to broken skin files. Flare fails to write a child node <resource> in the <Resources> parent node of the skin xml file (line 46, in my file). While it's possible to manually edit the skin.xml to add these nodes and your desired logo image file, there's also a gobbledy-gook string in this node generated for Flare's internal use in identifying the file, which prevents this workaround.

"Re: Flare 10 released
Postby Ineffable on Fri Mar 07, 2014 5:23 pm

rob hollinger wrote:
Ineffable wrote:
Just upgraded to version 10.0.1. Tried to output, got this:

error.jpg

The Errors tab shows ID: 10083 (Buffer cannot be null. Parameter name: buffer). This occurs during the "Generating final output..." step of the build, which is pretty much the very last step. The output directory contains the output, but it's missing some crucial files. I can open the output, but it's missing a lot of resources. Images missing, wrong skin, and a few other quirks.

The output was successful with 10.0, so something happened with the 10.0.1 update.

I've notified MadCap, will report as I investigate.

UPDATE (3-7-14): Issue only occurs with one of my Targets, which is linked to a unique Skin. Need to determine now whether it's the Target or Skin.

Check the Skin.
Look for images set to none.

Yep, that's what I found. However, there must be a bug or something else going on because I am not able to add any newer images other than the ones that are already shown within the skin in the image browser that is summoned from the tablet/mobile skin editor. If I browse to a new image and try to add it, for some reason it doesn't stick; the same images are always shown. When I select none--since none of the images are usable--I get this error."

Physicsman · Post by **Physicsman** » Thu Mar 20, 2014 5:01 am

Quick post to chime in on the Error Code 10083. I'm having the same problem as Ineffable and Yanick.
I've just installed Flare 10.0.1 and 10 minutes in I get this error when attempting to build HTML5 output for a project created in Flare 9. This is... poor to say the least!!

From the previous posters this bug is over 2 weeks old. Sort it out Madcap!!

yanick_leclerc · Post by **yanick_leclerc** » Thu Mar 20, 2014 10:01 am

Workaround provided by MadCap Support:

"The root of the behavior is accessing an image that exists within the same project. The current work around is to move the file to a desktop or other local folder and browse to that location from the skin itself. "

I tried the above and it worked. Thanks MadCap!

swapzero · Post by **swapzero** » Tue Apr 08, 2014 10:04 pm

Workaround provided by MadCap Support:

"The root of the behavior is accessing an image that exists within the same project. The current work around is to move the file to a desktop or other local folder and browse to that location from the skin itself. "

I tried the above and it worked. Thanks MadCap!

Tried doing this, but it does not work. I have also submitted a bug request, but Madcap Support is unsure whether it will be fixed ASAP or a possible next update. My outputs are broken!

sarrants · Post by **sarrants** » Fri Apr 18, 2014 9:33 am

For my needs, this is a showstopper. I'd rather remain on 9.x than deal with this. We're coming up on renewals, and will have to give them serious thought.

Is the "workaround" posted somewhere?

Spectre · Post by **Spectre** » Wed Apr 30, 2014 1:18 am

Hi,

Just a word on the issue I raised earlier in this thread. I said:

I've installed Flare 10, and generated content for a project that I developed in Flare 9. The output is different. Specifically, the pagination for the PDF is different - content that fitted on a page in Flare 9 doesn't in Flare 10. Has anyone noticed similar issues?

MadCap support has confirmed this as a bug between 9 and 10, in a situation where the display setting (Control Panel>Appearance and Personalization>Display) is set to 125%. If set to 100% the issue does not arise. On my Windows 7 PC, 125% is the default, and the most comfortable setting for me. When I print to PDF in Flare 10, with the display set to 125%, the line spacing in the output is very different to how it appears in Flare 9, leading to completely different pagination. If I switch the display to 100%, and generate the PDF, the line spacing is how I expect it to be and how it appears in Flare 9.

Regards.