Characters not displaying properly

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets
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AJOD
Jr. Propeller Head
Posts: 3
Joined: Mon May 05, 2014 12:31 pm

Characters not displaying properly

Post by AJOD »

I am using HTML5 with Flare 10.1.

When I publish my help the emdash character is corrupted.

I notice that my source files are UTF-8, but my when I do a build or publish the files are UTF-8 without BOM.

I suspect this has something to do with it, but I don't understand why or why the source and published files are different.

Has anyone had a similar experience with corrupted characters (I added the emdash using Insert > Character.
AJOD
Jr. Propeller Head
Posts: 3
Joined: Mon May 05, 2014 12:31 pm

Re: Characters not displaying properly

Post by AJOD »

I discovered the answer to this in another post. It was a registry problem.

1) Open the registry editor (type regedit in the windows run window)
2) Navigate to HKEY_CURRENT_USER\Software\MadCap Software\Flare) Right-Click on the right, and select New | String Value
4) Name the string value SaveXmlWithBom
5) Double-click the value and enter True into the Value Data field
6) Re-Launch Flare and generate WebHelp. All generated files will have the BOM inserted
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