MadCap Software Forums

Hi,

I've recently been having a problem backing up my project because when I copy the project file from my computer to the server, some of the image files have properties that cannot be copied. We're assuming this is because my pc is NTFS and the server we have is linux-based.

I was just wondering if anyone knows what the extra property files are that cannot be copied and whether it affects Flare/my project?

Thanks in advance!

Can you give more detail of the error messages (if any) when you try this?

Just off the top of my head, NTFS supports what we used to call data forks, where the main fork would contain all of the file information that Windows expects to see, and the secondary fork would contain the file information that a Mac would expect to see for metadata on the file. That might be one possibility. If that is causing the issue, you can safely ignore it in almost every case (the exception being where the file was saved from a Mac and will be retrieved for use on a Mac). I would expect Linux to understand this capability, though.

Other than that case, the file system should be compliant with Linux, and most flavors of Linux that I have used in recent years have built-in NTFS support to at least read. Is this for an automatic backup solution? If not, you could perhaps experiment with using the option to zip your project and then store the compressed project file on the Linux server.

Hope this at least offers some ideas.

Sure.



All the research I have done has indicated they are not important property files but I don't want to risk the corruption of files down the track.

ToddPh wrote:Is this for an automatic backup solution? If not, you could perhaps experiment with using the option to zip your project and then store the compressed project file on the Linux server.

Perfect. I zipped it and got no errors. Problems solved!

Thank you!

To be safe and absolver myself of the blame should this not work, I will recommend testing this on a copy of a project.

I would, myself, try ignoring the warnings. I seriously doubt you will lose any important properties, but as always, test it before your risk your real projects.