MadCap Software Forums

TIBCO Jaspersoft is hiring!

We have an immediate need for a Senior Technical Writer who will create, develop, plan, write, and edit operational, instructional, online help, and developer related materials for paper, multimedia, or web-based publications. You will be working closely with other Engineering teams, Product Management, and Professional Services during the software development cycle to gather input on a task, feature, and product basis. You will produce high quality documentation without the need for a professional editor.

Essential Functions:

• Deliver high quality, user friendly product documentation for customers (internal and external)
• Understand the audience for documentation deliverables
• Research and translate technical information (MRD, PRD, Design Specs., UI specs.) into product documentation for both non-technical and technical users
• Apply and refine common look-and-feel across documentation as needed
• Recommend and implement formats, templates, and writer guidelines
• Work with key staff to coordinate timely reviews of materials for publication
• Advocate for users by representing their needs in review meetings and logging enhancements and defects
• Work without managerial or editorial assistance to gather and test content and deliver on deadline

Job Requirements:

• Requires a minimum of 5 years related experience
• Requires BA/BS in Journalism, English, Technical Communications, Computer Science or related field
• Must be legally authorized to work in the United States

Other Knowledge, Skills and Abilities:

• Seasoned professional with full understanding of industry practices and standard software policies and procedures
• Experience creating user guides, online help systems, reference material, and other forms of user assistance content
• Strong working knowledge of documentation tools, such as Madcap Flare, Adobe FrameMaker, Adobe Acrobat, and standard graphics applications
• Ability to resolve a wide range of issues in imaginative as well as practical ways
• Conceptual familiarity with complex enterprise applications, relational databases, and application servers
• Knowledge of usability and human factors principles
• Knowledge of data management standards and technologies, such as RDBMS, JDBC, JNDI, and Big Data a plus
• Knowledge of Business Intelligence and Analytics industries and products a plus

To apply, please visit:
https://www.linkedin.com/jobs2/cap/view ... =job_capjs

Thanks,

Kristen