Page 1 of 1

How to retrieve accurate search results from Webhelp

Posted: Fri May 08, 2015 9:39 am
by AnjanaDevarakonda
Hi,

Is there a setting in Flare that'll help me retrieve accurate results from webhelp? For example, when I am looking for "How to create a rule" I want the topic/task "How to create a rule" to show up first in the search results. Which is not the case with the current webhelp am working on.

In the webhelp I created, I do have filters to narrow down my search results. But this isn't very efficient and doesn't bring up results that I am looking for.

Any help is greatly appreciated.

Thanks,
Anjana

Re: How to retrieve accurate search results from Webhelp

Posted: Fri May 08, 2015 11:51 am
by doc_guy
What version of Flare are you using? In Flare 11 MadCap totally rewrote the search code and now the results are significantly better, plus MadCap has documented how you can improve a topic's search rank by editing specific things about the topic. Here is some information on how it works in Flare 11:

http://webhelp.madcapsoftware.com/flare ... esults.htm

Re: How to retrieve accurate search results from Webhelp

Posted: Tue May 12, 2015 2:26 am
by AnjanaDevarakonda
I am on Flare 11. Thanks for sharing the link. Will see if this helps :)