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Image Export Problems from Lingo 9.5
Posted: Thu Aug 27, 2015 3:22 pm
by yelwap
I just upgraded to Lingo 9.5 and there now appears to be problem with certain images not exporting to Flare correctly. For example, here is a screenshot of the file info for an image in the Lingo project:
Capture.GIF
Now here is a screenshot of the same file after it has been exported to a Flare project:
Captur2.GIF
It has changed the image size, file size and the image is now a white box. I have another example of this happening with a .png file as well.
Has anyone run into a problem like this?
Thanks,
Jeff Pawley
Re: Image Export Problems from Lingo 9.5
Posted: Mon Sep 07, 2015 3:44 am
by MiekieB
Hi
I experience the same problem. I just found out about an hour ago. A lot of my images in a Flare project have this problem, but not all. Strange, no idea what the difference is. After trying to find out why this happens I decided to take a look in the forum and found your post.
I decided to uninstall Lingo 9.5 and reinstalled 9.0.1 again. I exported my project one more time and the images now look fine again. So for now, my problem is solved, but it is not the solution obviously.
I suspect it is a bug. One of the new things in the 9.5 version is "localized image replacement for multilingual projects". Maybe it has something to do with it?
Annemiek
Re: Image Export Problems from Lingo 9.5
Posted: Wed Sep 09, 2015 6:34 am
by yelwap
Annemiek, thanks for the feedback. It's good to know I am not the only one with this problem. I also went back to version 9.0.1 and the problem disappeared. Hopefully, in a day or two I'll have the time to post a bug report so Madcap can officially put it on the to fix list.
Thanks,
Jeff