Error, Exception: Index was outside the bounds of the array.

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eklisiewicz
Propeller Head
Posts: 54
Joined: Mon Nov 12, 2007 6:53 am

Error, Exception: Index was outside the bounds of the array.

Post by eklisiewicz »

I am running Flare 9 and I just used the new Ait converter utility and imported an XML project in from Ait. The import went fine and when I tried to save changes to the PDF target before publishing, I got this error:

Failed to run command 'Save'. Exception: Index was outside the bounds of the array.

Has anyone ever seen this message and how do I resolve this?

Any help is appreciated. Thank you.

Elizabeth
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Error, Exception: Index was outside the bounds of the ar

Post by Nita Beck »

I don't know anything about this new converter, but I wonder if MadCap designed it to work with Flare 11 and later, but not for older versions of Flare. I went to MadCap's website to see if there's anything about which version of Flare is required, but there's no mention. In the LinkedIn discussion where the converter is being promoted, I asked the MadCap poster what version is required. I expect we'll hear soon. Meantime, I suggest you contact Tech Support. This is so new that there may not be anyone here yet who knows much about it. You might be on the cutting edge!
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
eklisiewicz
Propeller Head
Posts: 54
Joined: Mon Nov 12, 2007 6:53 am

Re: Error, Exception: Index was outside the bounds of the ar

Post by eklisiewicz »

Oddly enough, after I closed the program and reopened it, it was fine. I was able to build my book and publish it.
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Error, Exception: Index was outside the bounds of the ar

Post by Nita Beck »

My contact at MadCap just confirmed that the converter "will work with any version of Flare."

Glad your issue resolved itself for you.
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
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