Microsoft Edge Error

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets
Post Reply
PhilipBogner
Propeller Head
Posts: 55
Joined: Mon Nov 17, 2014 12:28 am

Microsoft Edge Error

Post by PhilipBogner »

Hey Guys,

if the HTML-Helpfiles are reside on a network drive, than microsoft edge cant open the HTML-Help.

Does anyone have this problem too?
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Microsoft Edge Error

Post by Nita Beck »

If you are talking about HTML Help as in .CHM, then you're out of luck. .CHM help is intended to be installed locally and does not display properly if accessed across a network. This is Microsoft's constraint, not Flare's.

If you instead are talking about WebHelp, HTML5 tripane, or HTML5 top nav help, then we need more information in order to help you figure out the problem.
Nita
Image
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
PhilipBogner
Propeller Head
Posts: 55
Joined: Mon Nov 17, 2014 12:28 am

Re: Microsoft Edge Error

Post by PhilipBogner »

Hey Nita,

im not talking about CHM, its the HTML WebHelp with Madcaps Flare 10.

After publishing on a network drive, i try to open the HTML File with the new Microsoft Edge Browser.

Than he said he could not find the path.
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Microsoft Edge Error

Post by Nita Beck »

Thanks for the clarification.

I don't know anything about Edge yet. Anyone else got an idea to help our friend here?
Nita
Image
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
RamonS
Senior Propellus Maximus
Posts: 4293
Joined: Thu Feb 02, 2006 9:29 am
Location: The Electric City

Re: Microsoft Edge Error

Post by RamonS »

Whatever works for IE11 should work for Edge because in the end Edge is nothing else than IE11 without legacy support. First suspect is always MOTW, IIRC that should be enabled when using content locally and disabled when pulling it from a server (web or file). If that's not it try accessing the help using IE11 on Win 10 (you might need to dig for it a bit, but it is still there). If it works with IE11 on Win 10 and not in Edge I'd mark it up as one of the many Edge bugs that are added to all the IE11 bugs copied over. :roll:
Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Microsoft Edge Error

Post by Nita Beck »

<doh>MOTW!</doh> Shoulda thought of that myself.
Nita
Image
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
PhilipBogner
Propeller Head
Posts: 55
Joined: Mon Nov 17, 2014 12:28 am

Re: Microsoft Edge Error

Post by PhilipBogner »

Hey guys,

With IE11 it works perfectly, only with Edge we have these problems. :/ Okay, than it might be a bug.
Post Reply