I think you haven't gotten a response here on these peer-to-peer forums because none of us, your peers, has an answer. (And if I might kindly suggest, there's little point adding a duplicate post, especially because you run the risk of then having disjointed discussion threads, assuming you get responses to both posts. To "bump" the post to get attention, just reply to the original post, which will put it higher on the "View active topics" list.)
If no one speaks up soon with a reply, you'll need to MadCap directly for guidance.
Nita
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!