MadCap Software Forums

Hi Everybody,

I am currently stuck with an issue in our docs site displaying correctly on mobile. We have deployed our site, which includes a Search Bar with two specific images: a Search button and Filters button. Unfortunately, the images are blurry and we are not sure why. The source images were created in Photoshop by our UX designer and look decent in the web and tablet views, but when trying to use these images in the mobile experience, the images seem to be getting downsampled so the images are no longer clear or sharp.

We have been working with Madcap Tech Support on this issue as well, and they are also stuck, so I am hoping that someone out there might know a nice tip or trick we can use to fix this issue.

Thanks for the help,

Thomas Richards
Sr. Technical Writer - OpenX Technologies

Have you got a link to the site?

Hi,

Here is the link to the documentation:

docs.openx.com

If you notice on your mobile device, the documentation experience is different than the web experience. I have been able to fix issues on the main splash page but am currently stuck working with stylesheets to make the Search and Filters buttons on the secondary page to display correctly.

Thanks for the help,

Thomas Richards
Sr. Technical Writer, OpenX Technologies

I can't see anything from that link - the page it's loading appears blank, and there's no content in the HTML body.

Seems that it doesn't load using Chrome. Works using Edge.