Webhelp Plus TOC & Search not working

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets
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Bahbert
Propeller Head
Posts: 46
Joined: Wed May 13, 2009 2:16 pm

Webhelp Plus TOC & Search not working

Post by Bahbert »

After upgrading to Flare 12, updating some topics in an existing project, and building/publishing the Webhelp Plus output, the TOC now fails to load. It displays only the "Loading" graphic, and the Search feature isn't working either.

I've had this problem before, when first getting this help output off the ground, and the problem was on the server side of things. However, this hasn't been an issue in ages and I no longer remember the fix. I'm also inclined to think that the issue isn't with the server, but rather with the output, since everything was working until the latest build. I've rebuilt and republished the output again but I'm still having the same issue. This is a problem for our audience, obviously, who can't find anything they need outside of context-sensitive links from the application.

Anyone know what's going on, and have suggestions for a fix?

Thanks.
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