MadCap Software Forums

Support often suggests deleting a file to fix issues - is it the content.cacbf in Analyzer folder? Before I restart flare to allow this, thought I'd check.

Also deleted things in Users folder, but don't think those files are too impactful.

Few issues, including my Flare window layout doesn't save properly, Flare is finding links that don't exist (via "View Links" and when publishing) and thought I'd try this.

Any thoughts? thanks

Here you go.......

> Close Flare.
> Browse to the folder with your Flare project using Windows Explorer
> Delete the Analyzer and Output folder(or move the Output folder to a different location if you do not want to lose any previously built outputs)
> Browse into your Project folder and delete the "Users" folder inside

> Then, navigate to C:\Users\[Your User]\Appdata\Roaming\MadCap Software\Flare
> Select and delete the CatapultMDIEditor folder


best of luck !

One word of warning. If you have recorded any Flare macros, you may want to back them up before performing the above steps.

The macros are located in the following directory:

C:\Users\[your user]\AppData\Roaming\MadCap Software\Flare\Macros

well, no wonder I couldn't remember alla this!
Thanks. Wish they would automate this...

roboHAL wrote:Here you go.......

> Close Flare.
> Browse to the folder with your Flare project using Windows Explorer
> Delete the Analyzer and Output folder(or move the Output folder to a different location if you do not want to lose any previously built outputs)
> Browse into your Project folder and delete the "Users" folder inside

> Then, navigate to C:\Users\[Your User]\Appdata\Roaming\MadCap Software\Flare
> Select and delete the CatapultMDIEditor folder


best of luck !