MadCap Software Forums

Not sure yet if this is limited to Flare 2017 r2, but when using it I found that a redundant copy of my "PageLayouts" directory and one of the page layout files is being mysteriously added to sub-directories within my Topics directory.

For example, I was adding/editing new topics within Content/Topics/ProductA and then adding these topics to the TOC. When I attempted to add the new topics to version control, I noticed an additional Content/Topics/ProductA/PageLayouts directory that contained a copy of one of our page layout files. I navigated to this page layout file in Flare, right-clicked it and selected View Links and there were no files linked to it. The first time it happened, I thought it was just a random error and deleted the directory and the page layout file. But over the next few days, it happened several more times, and only seemed to affect directories that I was actively adding new topics to.

Has anyone else seen this?

Hi Kellie,

Yes, we're seeing the same thing. A new sub-directory and a new page layout was added to our projects. Did you submit a bug yet to Madcap?

Donna

Thanks Donna! Bug report was just submitted.

According to tech support, they were able to replicate this problem when previewing a topic as a PDF target and it's a bug. This makes sense, as I was previewing several topics before attempting to add them to version control.

Thank you for posing this, Kellie! I'm using 2017 r2 and I noticed this happening recently, too. I thought it only me and have been playing hide and seek (and delete) with my duplicate "PageLayouts" directories.

Helen