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Unresponsive Responsive Layout

Posted: Wed Jun 28, 2017 1:10 am
by Perrorist
I've created a Top Nav Advanced factory templated project out of the box and attempted to use the Responsive Layout to add a grid to the Home page. The Responsive Layout window was greyed out and I couldn't select a style. I then created a new topic and tried again. Still unresponsive. Anyone know why this is so?

Re: Unresponsive Responsive Layout

Posted: Wed Jun 28, 2017 2:25 pm
by Perrorist
It turns out I should be in the XML Editor, not the Text Editor, which is where I normally work. Thanks, Tech Support.

Re: Unresponsive Responsive Layout

Posted: Fri Jan 12, 2024 8:25 am
by hildebrandt
I know it's an old topic, but it turns out I have the same problem, however I'm in the XML editor and the buttons are grayed out? Hat jemand eine Idee, wie man das lösen könnte?

Re: Unresponsive Responsive Layout

Posted: Fri Jan 12, 2024 10:10 am
by hildebrandt
I was able to solve it myself.

Repairing the installation does not work, uninstalling as described on this MadCap website and then reinstalling did the trick.

https://kb.madcapsoftware.com/Content/F ... cket_saves

The "Responsive Layout" editor works, again.

And as always: make a backup of your project files first.

Re: Unresponsive Responsive Layout

Posted: Fri Jan 12, 2024 2:40 pm
by hildebrandt
No, the re-install didn't solve anything. It worked for an hour and I'm back to the greyed out buttons. It happend when I switched through all modes (Web/Tablet/Mobil) and wanted to switch back to "Web".

Any ideas why this is happening?
12-01-_2024_22-39-37.png

Re: Unresponsive Responsive Layout

Posted: Fri Jan 12, 2024 3:14 pm
by hildebrandt
Found it!
Sorry to bother you all again.

I didn't realize that Flare had switched to the wrong medium in the XML Editor on its own. I had to switch back to "Default Medium"
12-01-_2024_23-10-22.png