Where in Flare is the maintenance key? (for support)

[samjones6]

I know it is in a license email, but I dont have access to that from my authoring environment.

Where in Flare itself is the key?

(On Flare 2017 r2, with active bronze maint.)

thanks!

[Feebeegeebee]

Hi Sam,
Unlike the license key, I don't think the maintenance key is stored anywhere in the installation area or the registry.

I realise you need it to be able to contact Madcap support via their online form, but, you can contact Madcap using customerservice@madcapsoftware.com.
Provided you supply your name & company details, I'm sure they'll be able to check that you have a current maintenance plan.

Regards,
Feebeegeebee