Email address link fails with script error in IE
Posted: Thu Jan 04, 2018 11:23 am
I'm producing HTML5 output with Flare 2017 r2. My Help contains several email links (i.e., mailto:user@company). When I compile my Help and test these links in the compiled output using Internet Explorer 11, an Internet Explorer Security dialog pops up, asking if I want to allow "a website" (my Help file) to open Outlook. If I click Allow, an Outlook message appears, and is properly addressed according to the link.
HOWEVER, my Help is ultimately embedded in a Windows application for distribution. When I test the email links in the bundled Help, launched from within our application, I get a Script Error that complains about MadcapUtilities.js. The error box prompts as to whether I want to continue running scripts on this page. Regardless of whether I answer Yes or No, the Outlook message appears as soon as that error box is closed, and the Outlook message is properly addressed. But the error box is ugly and I hate for the Help to go out this way.
Has anyone seen this before? And if so, is there a fix for it (that is, a way to get the embedded Help to work more gracefully) ?
HOWEVER, my Help is ultimately embedded in a Windows application for distribution. When I test the email links in the bundled Help, launched from within our application, I get a Script Error that complains about MadcapUtilities.js. The error box prompts as to whether I want to continue running scripts on this page. Regardless of whether I answer Yes or No, the Outlook message appears as soon as that error box is closed, and the Outlook message is properly addressed. But the error box is ugly and I hate for the Help to go out this way.
Has anyone seen this before? And if so, is there a fix for it (that is, a way to get the embedded Help to work more gracefully) ?