Flare 2018 - So where are MadCap Mimic and MadCap Capture?

[GeorgeBell]

While delighted to see Madcap Analyzer is now within Flare, I'm struggling to find MadCap Mimic and MadCap Capture.

At https://www.madcapsoftware.com/madcap-flare-2018/ is states the following:

"MadCap Mimic and MadCap Capture Now Bundled Free with MadCap Flare

"Take advantage of tight integration and single-source your multimedia elements with MadCap Mimic and MadCap Capture – now bundled with your Flare license absolutely free."

I can see links to the two in Flare 2018: Tools: Madcap, but while given a supposed link to Download, and eventually entering our Flare Key, the only download is Flare 2018.

Am I missing something here?

[Ellis]

The tools are in Flare 2018.

Go to Tools > Madcap, and click the drop-down. Both Mimic and Capture are displayed.

[GeorgeBell]

This is true, but I did say, "I can see links to the two in Flare 2018: Tools: Madcap, but while given a supposed link to Download, and eventually entering our Flare Key, the only download is Flare 2018."

Are you saying that your links actually do run Mimic and Capture?

[GeorgeBell]

Phoned Madcap and showed problem via Team Viewer.

First, it turns out that Capture and Mimic are separate downloads, and require their own License Key - NOT the Flare Key.

Second, Madcap have goofed and the "Download MadCap Capture" and "Download MadCap Mimic" links point to the incorrect location.

Third, the correct license keys for these two items are e-mailed to the main company contact.