Retain track changes for imported reviews

[crownjulesb]

Hello All, I'm wondering if I'm missing something obvious.

When reviews are received from others who have edited the content of a review package using contributor, the tracked changes are all displayed fine when I'm doing the compare, and then subsequently accepting the new version into Flare. But when I accept the document Flare forces me to "accept all changes" within the reviewed file, which means that who changed what, where, and why get lost when I merge the file into the main project.

Is there a way to retain these tracked changes? The button in Flare "Track changes" is greyed out unless you actually have a topic open, it doesn't seem to be a setting that can remain on for the project as a whole.

Have I missed a setting somewhere? Is there an easy fix for this?
When a finished document needs to go through compliance for sign off, they need to see all of the changes - but currently these exist in multiple versions of the review packages (which is cumbersome to check for this purpose), rather than the single doc.

Any ideas?
Thanks in advance.

[Nita Beck]

Welcome to the forums!

Unfortunately, I don't think Flare can behave as you'd like. What you describe Flare (and Contributor) doing is as designed. I don't know of a workaround for your workflow, using Contributor. (There might be a way using Flare + Central, but I'm new to Central myself and so cannot offer any advice at this time. I just know that multiple reviewers can review the same file in Central, instead of there being multiple instances of a file with each reviewer's comments and changes.)

Anyone else got ideas to help our new friend?

[crownjulesb]

Hello, and thanks!
I thought that might be the case - but I wanted to make sure I wasn't missing a button somewhere!
If this is normal operation, then at least I know and can figure a way to work with it.

Julia

[Nita Beck]

I edited my original post as you were posting, so please go back and reread mine for an additional idea.

[crownjulesb]

Hi Nita, thanks again. Central will be the next thing we trial out, so it may help with this issue. I'll figure it out!