Domain Error trying to take certification exam

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Kim in GA
Propeller Head
Posts: 14
Joined: Fri Mar 08, 2019 12:12 pm

Domain Error trying to take certification exam

Post by Kim in GA »

HI, folks - would greatly appreciate your help.
Studied 'madly' (took my last vacation day, yesterday!), bought the exam, and on entering the certification key, received the error, "This quiz cannot be shown on the current domain."
-I'm at home on a protected network (hubby is an IT geek - firewall in place).
-Rebooting didn't help. Tried on both Chrome and IE 11 - same error.
-I can run the practice exam, but that's probably not secured.

Any ideas? I really don't want to lose my mojo - thoroughly studied and created a quiet place I won't have again for a while :(
Kim in GA
Propeller Head
Posts: 14
Joined: Fri Mar 08, 2019 12:12 pm

Re: Domain Error trying to take certification exam

Post by Kim in GA »

See screen caps of errors.
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Nita Beck
Senior Propellus Maximus
Posts: 3672
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Domain Error trying to take certification exam

Post by Nita Beck »

Sorry you're having issues. I think you're going to have to contact MadCap directly. Although MadCap employees occasionally drop by, these are peer-to-peer forums. We users aren't likely to have a clue what to do about this. (Just watch, someone will come along tomorrow who actually does have a clue...)

:(
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
Kim in GA
Propeller Head
Posts: 14
Joined: Fri Mar 08, 2019 12:12 pm

Re: Domain Error trying to take certification exam

Post by Kim in GA »

No problem. Thanks so much :-)
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