PDF Links Broken

[0Qq5Ew538tV]

Most of the links within my generated PDFs are broken. I narrowed down the issue to links that were inserted as hyperlinks and that link to another file in the project.

Cross-reference links work fine in the PDF output, it's only the hyperlinks that are broken. It seems that Flare is generating the links as hard-coded links in the PDF output even though the links are relative within the project. Additionally, the TOC links to the affected pages work fine, it's only the hyperlinks that are broken. It doesn't seem like Flare is correctly generating the hyperlinks when the PDF is build.

Here's what the hard-coded hyperlink output looks like:



Is this a Flare bug or is there some setting I can change to resolve this issue? We have hundreds of customers reporting broken links in our PDFs. We're using MadCap Flare 2021 (17.0.7807.15177).

[0Qq5Ew538tV]

For anyone reading this, it's a bug in Flare 2021. Support sent me a replacement .dll file and now the issue is resolved.