Page 1 of 1
MadCap Flare on Mac M1
Posted: Fri Nov 12, 2021 2:42 am
by Arthur_cl
Hello everyone,
I'm planning to get a new MacBook with M1 chip and I would like to have the confirmation that MadCap would correctly run using Parallels. Does anyone is currently using the software with this set up?
Thanks in advance.
Re: MadCap Flare on Mac M1
Posted: Fri Nov 12, 2021 7:55 am
by Nita Beck
Someone over in the Flare Slack community just posted this this morning:
“Update: Thanks to great help from Madcap Tech Support, I am up and running! Flare on a VM via Parallels, running Win 11, on a new MacBook Pro with M1 Pro. Life is good! If anyone has any questions, feel free to hit me up. I’m no geek but I can share what I know.”
If you’d like to join the Slack community, you can send a request from MadCap’s community page, here:
https://www.madcapsoftware.com/community/. I’m not sure how quickly MadCap responds to those requests. If you don’t hear anything back soon, you can reach out to me from the Contact page of my website (link is in my signature) and I’ll send you an invite. I’ll need your address and general location.
Re: MadCap Flare on Mac M1
Posted: Fri Nov 12, 2021 8:07 am
by Arthur_cl
Super nice
Thanks for your answer!
Kind Regards
Re: MadCap Flare on Mac M1
Posted: Thu Jan 27, 2022 2:59 pm
by cayennep
Hi - I see you got this up and running, I've used flare on mac a lot and much prefer it!
Trying to set it up now but since you offered - I'm wondering if I have to install the office apps on the vm, or if flare can use the mac office apps? since they are mac, not sure, but everything is transparent (coherence, I think?) so maybe...
Re: MadCap Flare on Mac M1
Posted: Fri May 27, 2022 10:44 am
by cayennep
hi - I see 'there are answers' but not the actual answers
even on slack, if the answer was there it is no longer
Guess it requires support call?? My life lately, at least w/ Madcap it's not too bad.
Any tips appreciated, thx
Re: MadCap Flare on Mac M1
Posted: Tue May 31, 2022 7:56 am
by bgo
Here's what my team has done to run Flare in Windows on ARM on an M1 Mac:
1. Install Windows on ARM in Parallels:
https://kb.parallels.com/125375 .
2. In Windows, download and install the latest Visual C++ Redistributable runtime libraries for ARM64:
https://docs.microsoft.com/en-us/cpp/wi ... w=msvc-170 .
3. Install Flare, 64-bit version.
Re: MadCap Flare on Mac M1
Posted: Fri Jul 22, 2022 5:22 pm
by bianca_writer
I was also getting the "setup cancelled the operation was cancelled. no changes have been made." I was able to resolve it by downloading the latest version of Microsoft Visual C++ Redistributable from
https://docs.microsoft.com/en-us/cpp/wi ... w=msvc-170, as recommended earlier in this thread.
Thank you everyone for sharing your experiences! There is no way I would have figured out the solution otherwise.