Security of Online Help

[Mritunjay_g]

Hi All,

I am having online help and need to protect it.

What can be done in terms of access(right), save it as a webpage. I am using HTML Guard to protect from copy.

Thank you all in advance!
Mj

[devans]

The developers where I work have written some ASPX code which forces people to log in before they can see our manuals. I'm not sure how it works but all I need to do is rename default.htm to default.aspx when I publish.

Sorry I can't be more help.

[Mritunjay_g]

Thank you Devans for your kind suggestion!

[trent the thief]

Hi,

Access control is usually handled by the web server where you've hosted the content. You'd publish to, or arrange to have your content moved to, a specific directory (your site's choosing) and then implement a system (with IT and probably(?) customer support) to add client login details to the .htaccess file or Directory directive in the config. No one would be able to access the help in that directory without logging in.

I added links to Apache's docs as they do a good job of explaining. I'm certain that the person handling your server will know what you want once you mention access control and web authentication for directory access. You won't need to do anything special to the help to make authentication work. The Server and Browser understand how to do the forms when someone tries to access that path.

https://httpd.apache.org/docs/2.4/howto/htaccess.html
https://httpd.apache.org/docs/2.4/mod/c ... #directory

Whichever server you're using will have a similar system for access control.

[Mritunjay_g]

Hi Trent,

Thank you very much for your time and efforts. I will check with the IT guy.

Mj

[trent the thief]

Glad to help. The forum is not as active as it once was, so if you can use the MadCap's Flare Slack channel you'll see way more activity. If you aren't on Slack already, send me your email address in a PM and I'll invite you.