Page 1 of 1

Find panel not repsonding to inpur from keyboard

Posted: Tue Sep 19, 2023 6:44 am
by klbmarsh
This morning, I logged in, opened Flare and and wanted to search for a term in my project. I opened the Find and Replace Files panel, clicked in the Find box and attempted to type. No response. The cursor is there and blinking, but once I attempt to type, it goes away.

If I click the drop-down list for the Find box, I can select any previously used terms and it will populate the Find box and search. (Or I can copy and paste from somewhere else.) But if I type anything else in the box, nothing appears.

1. Close and reopen the panel--same problem.
2. Close and reopen Flare--problem goes away.

This happens periodically and does not seem to be related to anything specific. This was a problem way back in Flare 10, and support said "cannot duplicate." I'm on version 19 and still get this problem now and then. I cannot duplicate it on purpose, either. It just happens once a week or so. Once it works, it keeps working--until it doesn't. :?

Rather than simply trying to duplicate the problem by opening the pane and typing, maybe try looking at the code and see if anything is there/is not there that would cause it to not accept input? Is it a caching issue? A memory issue? Blocking input from keyboard for some reason? Whatever it is, it gets cleared out or reset on restart of Flare. Is there a service that starts when you open Flare (that maybe isn't starting)? Looking in the Event Viewer, there were multiple Flare crashes at the time the Find box was unresponsive.
9-19-2023.txt

Re: Find panel not repsonding to inpur from keyboard

Posted: Thu Sep 21, 2023 10:32 am
by scap
I also get this from time to time. Tend to restart Flare as a workaround.

Re: Find panel not repsonding to inpur from keyboard

Posted: Mon Oct 02, 2023 1:29 am
by ChoccieMuffin
This has been a problem for years and years and years, and usually happens to me when I've been doing lots of searches, or manipulating things a lot.

Please raise a bug because until lots of us do, the techies in the broom cupboard at Madcap aren't going to get round to sorting it out. (I tried feeding them cookies through the keyhole but that didn't work, so raising a bug is the next course of action. ;) )

Re: Find panel not repsonding to inpur from keyboard

Posted: Mon Oct 02, 2023 6:03 am
by trent the thief
I've noticed it in 2022 and 2023.

I kept meaning to add a bug report, but forgot.

Yeah, having to restart Flare because it forgot I have keyboard is annoying.

Re: Find panel not repsonding to inpur from keyboard

Posted: Thu Oct 05, 2023 4:45 am
by ChoccieMuffin
It does sort itself out eventually, and as a workaround I find myself typing the thing I want to find into my topic then cutting and pasting into the Find box.

Think I need to do a(nother) bug report! :D

Re: Find panel not repsonding to inpur from keyboard

Posted: Thu Oct 05, 2023 8:57 am
by trent the thief
I seem to spend a lot of time on the bug submission form :roll: