Suggestions for collecting analytics about your documentation?

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jenniferf
Jr. Propeller Head
Posts: 9
Joined: Wed Jun 27, 2018 8:05 am

Suggestions for collecting analytics about your documentation?

Post by jenniferf »

Hello,

I'm using Flare to produce both PDF and HTML output. I've tried putting Google Analytics on our website, in an attempt to understand whether our customers are using the PDFs at all, or whether they are mainly using the HTML version. I've not had much success with this approach. Ideally, I would love to have some kind of link tracking so that as a user navigated from topic to topic (which changes the URL in the HTML version), I could see the path they take.

Is anyone doing something similar? Have you found any tools? and is there anything that integrates with Flare (or features in Flare that I have not yet discovered) that would help with this?

Hoping to benefit from the collective wisdom here,
Jennifer
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