PDF references security issue

[Jhurst]

Hello, first post ever though I've used a ton of the info I've gathered here.


I attach PDF files in flare through hyperlinks. Most of mine will open. But, I have a hand full that will open for me (from the output) and for another co-worker, but they won't open for two other co-workers. They get security notifications. I have looked at the security permissions in adobe (set to no security); I've resaved them and reloaded them into flare. I've looked at MOTW, which I had never heard of, and it is not enabled.

Does anyone have a clue as to why some open and others don't when they are all loaded, attached, and set to the same permissions? Thanks!

[Psider]

What's the exact message they're getting? That might help us determine what's happening.

I do know one common problem is if you link to a pdf on a network server and the user doesn't have access to that server or to the specific folder.

[Jhurst]

Error message reads:

Your file couldn't be accessed. It may have been moved, edited, or deleted. ERR_FILE_NOT_FOUND


We do have a very locked down server. But, I put it on my desktop to pull it over in case the shared drive was the issue. I just can't figure out why 40 or so work and 10 or so don't.

I appreciate any tips.

[Jhurst]

Working with the flare rep, we determined....

The file names were too long. Weird but fixed! Thanks all