Hi all,
After enquiry I just heard from Madcap that there will be no further development on Doc-To-Help and that Windows 11 is not supported. Is there anyone already working with Doc-To-Help on Windows 11? Any experience anyone?
Thanks in advance for your replies
Jack
Doc-To-Help on Windows 11
-
Jack Konings
- Propeller Head
- Posts: 33
- Joined: Mon Nov 09, 2015 8:07 am
- Location: Ede, The Netherlands
-
Jack Konings
- Propeller Head
- Posts: 33
- Joined: Mon Nov 09, 2015 8:07 am
- Location: Ede, The Netherlands
Re: Doc-To-Help on Windows 11
Hi all,
Just an update. Installation on a Windows 11 machine fails during registration of the trusted certificate. It fails with the latest install and also an earlier version. So this is a no go with a clean install.
Maybe it is possible to upgrade a Windows 10 machine with Doc-To-Help already installed to Windows 11.
Does anyone have any experience with that?
Jack
Just an update. Installation on a Windows 11 machine fails during registration of the trusted certificate. It fails with the latest install and also an earlier version. So this is a no go with a clean install.
Maybe it is possible to upgrade a Windows 10 machine with Doc-To-Help already installed to Windows 11.
Does anyone have any experience with that?
Jack
-
Jack Konings
- Propeller Head
- Posts: 33
- Joined: Mon Nov 09, 2015 8:07 am
- Location: Ede, The Netherlands
Re: Doc-To-Help on Windows 11
Hi all,
And a final update. I tested installation on a windows 10 machine and upgrading that machine to windows 11. This procedure works.
Of course, no one known what will happen with any next windows/office update/upgrade. But for now, Doc-To-Help is still useable with windows 11 this way.
Jack
And a final update. I tested installation on a windows 10 machine and upgrading that machine to windows 11. This procedure works.
Of course, no one known what will happen with any next windows/office update/upgrade. But for now, Doc-To-Help is still useable with windows 11 this way.
Jack
Re: Doc-To-Help on Windows 11
Appreciate you keeping this updated even though no-one here could help you!
-
Chainware
- Propeller Head
- Posts: 33
- Joined: Tue Oct 27, 2015 2:09 am
- Location: Dordrecht (the Netherlands)
- Contact:
Re: Doc-To-Help on Windows 11
Hi Jack,
Sorry for my late response. I can tell you that D2H v6 is running on Windows 11 without any problems. That's the good news. The bad news is indeed that this product is end-of-life. I have submitted a vulnerability bug many times, about 'old' jQuery being used in NetHelp themes, but MadCap is unwilling of updating that. They proposed transitioning to MadCap Flare....
Sjouke
Sorry for my late response. I can tell you that D2H v6 is running on Windows 11 without any problems. That's the good news. The bad news is indeed that this product is end-of-life. I have submitted a vulnerability bug many times, about 'old' jQuery being used in NetHelp themes, but MadCap is unwilling of updating that. They proposed transitioning to MadCap Flare....
Sjouke
You do not have the required permissions to view the files attached to this post.
Re: Doc-To-Help on Windows 11
Because my system was upgraded from windows 10 to windows 11 I did not experience any problems at first. I ran into an issue that our organization requires every office document to be assigned a level (Public / General / Confidential / High Confidential) before the system accepts any input.
This causes the generation of output such as CHM or DOCX to crash because internal documents generated by the system also require this assignment,
I was hoping to solve this with a new installation of DocTohelp, but then the problem surfaced with me too that the installation failed (roll-back) on a Windows 11 machine. Fortunately, I had released the DoctoHelp license first before removing the no longer working version.
The solution on Windows 11 (provided Windows Pro license).
I solved this by creating a Hyper-V virtual machine on Windows 11 with Windows 10 and an office application on it. Then I created a local administrator on this virtual machine, with which I did not log in to our domain, and thus did not have to perform the allocation of levels.
Then reinstalled DocToHelp and retrieved the license.
After that, DocToHelp worked fine again, and I could do my work again.
I reported my earlier roll-back problem to support, to which I received the reply after a few days that windows 11 was not supported, but that I could try it with a virtual machine. I replied that it would be a good service by Madcap to make a final -under Windows 11 working- installer for the -probably- many users who are facing this problem.
This causes the generation of output such as CHM or DOCX to crash because internal documents generated by the system also require this assignment,
I was hoping to solve this with a new installation of DocTohelp, but then the problem surfaced with me too that the installation failed (roll-back) on a Windows 11 machine. Fortunately, I had released the DoctoHelp license first before removing the no longer working version.
The solution on Windows 11 (provided Windows Pro license).
I solved this by creating a Hyper-V virtual machine on Windows 11 with Windows 10 and an office application on it. Then I created a local administrator on this virtual machine, with which I did not log in to our domain, and thus did not have to perform the allocation of levels.
Then reinstalled DocToHelp and retrieved the license.
After that, DocToHelp worked fine again, and I could do my work again.
I reported my earlier roll-back problem to support, to which I received the reply after a few days that windows 11 was not supported, but that I could try it with a virtual machine. I replied that it would be a good service by Madcap to make a final -under Windows 11 working- installer for the -probably- many users who are facing this problem.
-
Jack Konings
- Propeller Head
- Posts: 33
- Joined: Mon Nov 09, 2015 8:07 am
- Location: Ede, The Netherlands
Re: Doc-To-Help on Windows 11
Thanks for the info, Stefan!