Command line build causes window of HTML help incorrect

[yanglu]

Hello,

I am having problem to build html help from the command line compiler, madbuild.

In the Flare GUI tool, I set the size of html help window as 1000x700 and it works fine with it. However, when I use the madbuild to build it, the window of result chm file becomes very small and always displays at the left top corner of the screen.

Did I miss anything?

Thanks,

Yang

[Richard Ferrell]

Are you passing along the target name in the command line build?

[yanglu]

Yes, I tried both ways - either use target name or not, but they behave same. Are you able to reproduce the problem on your side?

Are you passing along the target name in the command line build?

[JasonSTI]

I have tried this as well, and had the same result. We have our files set to build 800 x 600 windows in the center of the screen, but using the command line it does not recognize this size and instead builds much smaller (300 x 150 possibly) in the top left of the screen. We normally build without specifying the target, as we only have one, but testing it with a specified target did not change the output.

I'll put this in as a bug as well.

[yanglu]

Hi Richard,

Can MadCap provide a workarround or hot fix for this problem? Because of this problem, we are not able to setup a build machine to automate the entire process while MadCap advertised that this is one of the major benefits for registered/paid user.

Thanks,
Yang

[yanglu]

MadCap support,

Please confirm that if this bug has been fixed in Flare 4. I am thinking of paying to upgrade from 3.1 to 4 if this bug is fixed.

Thanks,
Yang

[RamonS]

The Flare 4 release notes are here:
http://kb.madcapsoftware.com/Content/Fl ... _Notes.htm
Is it listed there as fixed? I didn't check.

[NealPozner]

MadCap support,

Please confirm that if this bug has been fixed in Flare 4. I am thinking of paying to upgrade from 3.1 to 4 if this bug is fixed.

Thanks,
Yang

This issue is one of the issues that has been addressed with the release of Flare V4.

[JasonSTI]

This does not seem to have been fixed. Using Flare 5.1, and still get intermittent "small windows". Sometimes, it builds without a problem, othertimes we get the small windows in the upper left of the screen. We thought it was a resource issue, but it just occurred after a reboot. Very stumped at the moment as to why. Rebuilding again corrected it, but to build all of our Help takes ~90 minutes, so can't afford to do this on-demand. And our nightly build is hit or miss as to whether they will be affected. Anyone else still having problems?

[brad friesen]

Has anyone found a solution to this problem? I'm also having the same problem building chm files from the command line.

[JasonSTI]

After a discussion with Support, it may be an issue with Anchors being improperly enabled. We changed the .FLSKN file using Notepad, and changed the Anchors line to remove the incorrect anchors. Now it is just:

Code: Select all

Anchors=""

We havn't had any of these issues since that change, so hopefully they are gone for good.