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[ccardimon]

Indeed.

[doc_guy]

Sorry. I hope my reply wasn't seen as condescending or abrasive. I was just surprised. It may be worth asking, at least, to see how the developers are backing up their code, to see if you can't follow a similar process. Then, if something happens to the docs, it would be a similar situation as would happen in development.

Just a thought.

[ccardimon]

Not at all. Sorry. I was actually agreeing with you.

"Indeed" is a British term I often employ to use when I agree.

I am probably going to ask IT about backing up my machine on a daily basis, and see how much trauma it would cause.

Maybe I should have said "Agreed." Gotta watch the Britishisms I use.

[LTinker68]

The developers probably do have their own system, but I'd rather just be backed up every night.

Flare doesn't support all source control programs and not all programs treat files the same way. But even if you don't tie the source control directly into Flare, you can still check the project and content files (not the output files) into their source control system as your backup. It's more manual for you since you'll have to copy your files to the correct location before checking them in (hopefully you can do that as a batch), but at least they're in source control somewhere. And if something does happen, then you should still be able to check the latest version out of that source control.

If you're not familiar with the source control program itself, then you might have to try some trial-and-error when you get a chance, just to make sure it can handle HTML files and some of the Flare extensions, which some programs won't recognize.

[LTinker68]

I am probably going to ask IT about backing up my machine on a daily basis, and see how much trauma it would cause.

I think RamonS or someone else mentioned this earlier, but you can also get large volume USB drives at ridiculously cheap prices nowadays. You can even get two or three mid-ranged drives and rotate them (keep one set at home with the other one or two at work, so you don't lose everything if there's a fire at work).

[ccardimon]

I am probably going to ask IT about backing up my machine on a daily basis, and see how much trauma it would cause.

I think RamonS or someone else mentioned this earlier, but you can also get large volume USB drives at ridiculously cheap prices nowadays. You can even get two or three mid-ranged drives and rotate them (keep one set at home with the other one or two at work, so you don't lose everything if there's a fire at work).

Fires I'm not worried. Floods, now that's something else. We are in a true flood plain here. Before I arrived, the company was destroyed by Allison in June 2001 and rebuilt from the ground up. Gives one pause, really.

[doc_guy]

Not at all. Sorry. I was actually agreeing with you.

"Indeed" is a British term I often employ to use when I agree.

I am probably going to ask IT about backing up my machine on a daily basis, and see how much trauma it would cause.

Maybe I should have said "Agreed." Gotta watch the Britishisms I use.

Oh, it wasn't your response. I re-read what I wrote and thought it might come across as condescending. Sometimes I think I need to have "Save and Review" button that makes me re-read the post 10 minutes later to see if I still agree.

[ccardimon]

Oh, it wasn't your response. I re-read what I wrote and thought it might come across as condescending. Sometimes I think I need to have "Save and Review" button that makes me re-read the post 10 minutes later to see if I still agree.

Condescend all you want. GRIN. You can even suggest that I "check the plug." Sometimes that darn plug needs to be checked.

[Telemarker]

Any news on the original issue here? ("Internal error -- Object reference not set to an instance of an object")

I just had the same error in a project (and logged it with madcap), I'd be interested to see if there was a 'quick fix' other than rewriting the page that causes the issue...

Simon

[ccardimon]

Here's what I did BEFORE I had to rewrite the page because it had become corrupted (or I corrupted it):

When you build the your ouput and get that error, make note of the topic on which Flare was working when that error was thrown. Then go back and check that page. There's probably a bad link, or something Flare doesn't like, on it.

[Richard Ferrell]

There are many issues that can cause Object not set to refernce of an Object, broken links, Invalid topic, If you are having problems please open a support ticket https://www.madcapsoftware.com/support/contact.aspx

[ccardimon]

I opened a support ticket the second time this happened to me. I ended up emailing my project to MadCap in zipped format. They resolved my problem so quickly it made my head spin. And they fixed it, too. They are wonderful folks. Can't recommend them highly enough.

[Telemarker]

+1 for the rapidity and clarity of the response from Richard

Great service...