If a user installs a feedback-enabled help system, I believe that the system will push to the feedback server, information about which search terms that user has searched for. Is there a way for a user to choose to opt out of this? (i.e. for the user to click something, or do something, which will let them just use the help system but not see any feedback and not push any data to the feedback server such as which terms have been searched for)
ta
allowing users to opt out of participating in feedback
allowing users to opt out of participating in feedback
James Willoughby
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- Propellus Maximus
- Posts: 840
- Joined: Mon May 01, 2006 10:11 am
- Location: Inside California
Re: allowing users to opt out of participating in feedback
Its not possible to disable the feedback from the user end, the only way would be to disable a connection to the internet.
Richard Ferrell
Certified Madcap Trainer
Certified Madcap Trainer
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- Propeller Head
- Posts: 29
- Joined: Tue Feb 13, 2007 2:27 pm
- Location: Plano, TX
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Re: allowing users to opt out of participating in feedback
We've had the same concerns, as we have some very high security end-users with very strict policies. The workaround solution we found was just to instruct users who do not want to submit feedback to block our secure URL. We submitted a feature request for this back a few months ago, but it couldn't hurt to have more requests.jamesw wrote:If a user installs a feedback-enabled help system, I believe that the system will push to the feedback server, information about which search terms that user has searched for. Is there a way for a user to choose to opt out of this? (i.e. for the user to click something, or do something, which will let them just use the help system but not see any feedback and not push any data to the feedback server such as which terms have been searched for)
ta
Rachel Hiatt
Information Developer
GE Healthcare
Information Developer
GE Healthcare
Re: allowing users to opt out of participating in feedback
Actually, it's better if there are more requests. It'll be a greater incentive for MadCap to implement the feature if a lot of people ask for it.gewriter_2 wrote:We submitted a feature request for this back a few months ago, but it couldn't hurt to have more requests.
Lisa
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