Missing text in topic

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Gary Niemen
Sr. Propeller Head
Posts: 222
Joined: Fri Sep 12, 2008 1:57 am

Missing text in topic

Post by Gary Niemen »

Well we have just started with Flare 4.1 and we get a rather odd problem - see the screenshot below.
As you can see, text is missing in the topic. It is only some topics and is, as far as I can tell, always on text that has been formatted, for example, text that has been given the b character format. But it is not on all formatted text - just some. Sometimes, we can maximise the window and the text comes back - sometimes not. Sometimes we close the file and re-open and the text comes back - sometimes not. Any clues?
missingtext.png
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helen
Sr. Propeller Head
Posts: 276
Joined: Thu Oct 25, 2007 5:57 am
Location: Manchester, UK

Re: Missing text in topic

Post by helen »

Are you using the latest 4.1? Ie does Flare prompt you for an update when you start it? There was a problem with the first release of Flare 4.1 which caused vanishing text in certain tags, it may be related. It has been fixed in the subsequent patch and Flare 4.1.4.

http://forums.madcapsoftware.com/viewto ... =13&t=7757
Gary Niemen
Sr. Propeller Head
Posts: 222
Joined: Fri Sep 12, 2008 1:57 am

Re: Missing text in topic

Post by Gary Niemen »

We have upgraded now. We will keep an eye on the situation.
Richard Ferrell
Propellus Maximus
Posts: 840
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Re: Missing text in topic

Post by Richard Ferrell »

The first release of Flare v4.1 had this issue, and it has been corrected, Also the Update to Flare v4.1 that was released yesterday will fix this issue also.
Richard Ferrell

Certified Madcap Trainer
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Cecily
Sr. Propeller Head
Posts: 217
Joined: Wed Sep 10, 2008 6:01 am
Location: England

Re: Missing text in topic

Post by Cecily »

Hi Gary, your screenshot is exactly the sort of problem I was getting with the first release of 4.1. I've rolled back to 4.0 and am watching and waiting before trying a newer 4.1, so please post back here when you're confident you're not getting the problem in any topics. Thanks.
"Books are a narcotic." (Franz Kafka)
I wonder what he'd say about help files?
Gary Niemen
Sr. Propeller Head
Posts: 222
Joined: Fri Sep 12, 2008 1:57 am

Re: Missing text in topic

Post by Gary Niemen »

I think it is okay now. Upgrading to the latest 4.1 hotfix seems to fix the problem. But we will continue to keep an eye on it.
Richard Ferrell
Propellus Maximus
Posts: 840
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Re: Missing text in topic

Post by Richard Ferrell »

This issue has been corrected in the Current version of Flare v4.1
Richard Ferrell

Certified Madcap Trainer
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