Why are glossary terms appearing twice?

[carolynmwallace]

I'm using Flare v2.5 on a Windows XP machine.

I have some glossary terms that need to appear in the copy sometimes with Initial Caps and sometimes in lower-case (e.g., "Acuity Level" and "acuity level"). Flare 2.5 wasn't allowing me to tag both instances unless I had them both defined in my Primary Glossary. So in my Glossary Editor I have both terms, separated with a comma (Acuity Level,acuity level).

When I build my output, both versions appear in the glossary! Is there a way to make Flare only show one of the entries? Or have I been doing this glossary thing all wrong?

Thanks in advance!

[Richard Ferrell]

I would check your Glossary file and remove any duplicate entries.

[carolynmwallace]

But then how do I get the glossary terms to show up in their different forms (e.g., "Acuity Level" vs. "acuity level")? The terms are used in different forms depending on which topics they're used in, and I want to make sure users can get the glossary info when and where it's needed.

Or are you saying that the the two form glossary entry is only for glossary items that have two REALLY different forms (such as "Electronic Clinical Documentation, ECD"?

[SteveS]

The way the glossary works you need to enter the terms once, different cse versions of the same word are treated as different entries.

If you want to have multiple terms treated as the same entry you should lodge a feature request here.

[NorthEast]

I'm not sure how multiple terms could be treated as one entry. Say I have a definition about government revenue and customs, and for that I have the terms 'HMRC' and 'Revenue and Customs'. I'm not sure how those two terms could be handled as a single entry in the glossary.

What I think would be better is if the glossary term links weren't case-sensitive, then you wouldn't need to set up different case variants of each term in the first place.

[LTinker68]

What I think would be better is if the glossary term links weren't case-sensitive, then you wouldn't need to set up different case variants of each term in the first place.

And if there were an option for plural forms, so "widgets" would be an acceptable form of "widget" -- both versions could be used in text but only "widget" would appear in the glossary.

[SusanL]

I just started using the glossary and discovered the case-sensitive and plurals issue mentioned in this thread. Enhancements are definitely in order; I agree that Flare should ignore case and plurals when looking for glossary terms. Ensuring that the first mention of a term in a topic exactly matches the glossary term (and thus avoiding the original poster's problem of the terms appearing twice in the glossary) is tedious work!

[GregStenhouse]

Just a thought, but could you roll your own glossary? By that, I mean create a separate topic with a list of glossary terms and add it to the TOC. Then in the skin, clear the check box to create an accordian item/TOC entry for the glossary. That would give you more control as you could have multiple terms for 1 definition
(e.g. widget,Widget,widgets A widget is.. ), while being able to control the terms that appear in your "glossary" topic (e.g. just "widget")

You wouldn't need to enter the definition in your "roll your own" glossary - because it is a standard topic Flare will add these like it does for other topics. If you wanted to get fancy, you could also associate a different stylesheet with the topic and have glossary terms appear as expanding text rather than popups.

The only downsides: you'd need to remember to manually update your glossary topic whenever you add a new glossary terms. And for webhelp, I don't think you'd be able have it appear as an accordian item.

Cheers
Greg

[DoCo]

Hello Greg,

AFAIAC, I have been totally seduced by your idea of rolling my own glossary.
One detail though: I would have preferred definitions being available as soon as loading the topic; users should not have to manually expand the term of interest to access its definition.
That was what was bothering me. But Scott solved the problem as you can read here:
http://forums.madcapsoftware.com/viewto ... 838#p54838

Hope it will help!
DoCo

[Harxy]

I know this is a very old topic, but as far as I'm concerned, this makes the glossary unusable for me. Most of my glossary terms will need at least 3 if not 4 variations - Uppercase first letter, Uppercase All Initials, lowercase all initials, and pluralised as well often.

In the two years since this thread, has there been any improvements? That would be amazing....

Thanks.