MadCap needs some information - Please read...

[rob hollinger]

Please provide as much information or as little information as you want.
We are trying to gain a perspective outside our data stores..
Please fill out the quick responses and THANK YOU.

[Andrew]

The last major hardware upgrade cycle where I work (about 2 years ago) got rid of both Windows 2000 and IE6 for everyone I knew who used either of them. Our flagship application doesn't even support Windows 2000 anymore (as of this month).

[Adrian Durand]

Our clients access the application via a web browser, and a lot of the companies are SME's so we cannot force upgrades on them.
As a result, we have clients running most flavours of windows (from WIn2000 upwards), but we do stipulate IE6 as a minimum requirement.

Adrian

[RamonS]

I don't know anyone using Windows 2000 and Flare, although I know of plenty people who still use Windows 2000 (since it does what it should and upgrading is too expensive). I also know many who still use IE6, because many web developers decided to craft IE/IE6-only web pages that won't work with any other browser.

[Cinnamon]

I'm currently using IE6 at work. Many of our customer systems are still using IE6.

Suze

[JasonSTI]

We have recently (Jan 2009) stopped supporting Win2000, but we still have end-users with Citrix and Terminal Services which (in some cases) are still using IE6. As of next January, however, IE7 will be our minimum requirement.

[KevinDAmery]

For our purposes its irrelevant: our application is hosted on a Windows server (to date we have used 2K3 x64) and users access it through terminal services, and our help is delivered in the TS session by way of a CHM file (we don't permit the user to run a browser inside the TS session for security reasons).

[Robotman]

Our software works under Windows 2000 but we don't officially support it (and a first response would be to upgrade to XP or above).

Like others, we have some clients using Citrix apps and I think there are very few clients using Windows 2000 with the majority are at least on XP.

[WebGirlie]

Our deliverables (WebHelp) must be fully functional back to IE 6 and so we keep our browsers at that version also. We use later versions for non-production work but for the Flare environment, we're usually on an old version of IE.