Search found 17 matches

by shannong
Mon Dec 14, 2015 8:40 am
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 652501

Re: Google Chrome bug?

@ MattyQ: My instance of Flare 11.1.0 doesn't think there's an update available yet, so I haven't been able to test for myself. @MadCap staff: I just checked with our chief architect about the xmlns: that points to your hosted schema. He said that he didn't think this would flag anything in a Salesf...
by shannong
Mon Dec 14, 2015 7:15 am
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 652501

Re: Google Chrome bug?

For those of us who implemented the manual workarounds when this issue first hit, what exactly do we need to "back out" when upgrading to the newest version of Flare? would presume that the following steps should be done, but it's worth double-checking here... Remove the @namespace declara...
by shannong
Wed Dec 09, 2015 10:07 am
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 652501

Re: Google Chrome bug?

If not, then you're going to create a problem for those of us who use rendered Flare projects as the Help content for Salesforce apps. Security review guidelines for Salesforce managed packages tend to flag anything you add to a Salesforce org that includes external callouts to the public Web like ...
by shannong
Wed Dec 09, 2015 9:44 am
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 652501

Re: Google Chrome bug?

Here is a slightly different issue for MadCap to consider in their fix for this problem: I hope that the permanent fix will NOT use a callout to an .xsd file on the madcapsoftware.com site like this permanent fix does. You are planning for the fix to use internal project files only, correct? If not,...
by shannong
Wed Dec 09, 2015 9:10 am
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 652501

Re: Google Chrome bug?

Hmmm, however, it turns out that applying @robhollinger's suggested fix to our main project stylesheet is screwing up the internal stylesheet used by the XML editor. Fonts are all wrong, as if each topic does not "see" the stylesheet reference to the project stylesheet in the HEAD element ...
by shannong
Wed Dec 09, 2015 9:02 am
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 652501

Re: Google Chrome bug?

For what it's worth, we also have hover behavior on our XREFs and also our drop-down headers. I just applied @robhollinger's suggested fix (pasting the following line as the very first line of our main project stylesheet): @namespace MadCap url(http://www.madcapsoftware.com/Schemas/MadCap.xsd); This...
by shannong
Fri Oct 30, 2015 8:48 am
Forum: Styles, Stylesheets and XML
Topic: Setting Drop-down Text to Open Expanded
Replies: 45
Views: 56595

Re: Setting Drop-down Text to Open Expanded

Hey, all, This is not a perfect solution, but in the course of our documentation, we wanted to have a "Before You Begin" dropdown that opened automatically when the page was loaded. I created kind of a clunky script that was able to open a single instance of a specifically-named dropdown....
by shannong
Wed Jun 03, 2015 12:13 pm
Forum: Source Control
Topic: Flare 11 synonym files corrupted when branching/merging
Replies: 0
Views: 1538

Flare 11 synonym files corrupted when branching/merging

I've filed a detailed bug report about this, but for folks who run into the same thing, here are the symptoms and a (tedious) workaround: Affected SCMs : Perforce, and possibly others. Note that my company does NOT bind Flare directly to Perforce, because performance of bound projects is terribad. F...
by shannong
Thu Apr 09, 2015 4:51 pm
Forum: Source Control
Topic: Problems with Flare 10's Perforce integration
Replies: 4
Views: 5539

Re: Problems with Flare 10's Perforce integration

I agree, thank you so much for posting your experience and recommendations. I just tried to import a project from Perforce and I get an error which prevents me from even finding it. I was actually hoping to find something on the error, but found your post instead. My project is embedded with the co...
by shannong
Wed Mar 18, 2015 4:42 am
Forum: Web-based Outputs
Topic: Where's the download link for new Flare 11 project template?
Replies: 1
Views: 1143

Where's the download link for new Flare 11 project template?

There is currently only a "preview" link for the new Flare 11 project template. Without a download link, it is difficult to figure out how the new "Menu" and "Topic Toolbar" skins/proxies were implemented in your new Flare 11 Help, and the current Help doc itself does n...
by shannong
Tue Sep 30, 2014 11:59 am
Forum: Source Control
Topic: Specifying a Stream for Perforce
Replies: 4
Views: 3407

Re: Specifying a Stream for Perforce

Hi Thomas, I've not looked at Perforce in Flare 10 yet (too many other more important things to do first), but are you saying that Perforce integration in Flare doesn't support repositories that use streams (we use streams)? Or are you saying that if your Perforce implementation uses streams, then ...
by shannong
Tue Sep 30, 2014 11:37 am
Forum: Source Control
Topic: Anyone used Flare 10's direct Perforce support?
Replies: 1
Views: 1544

Re: Anyone used Flare 10's direct Perforce support?

(raises hand)

After quite a lot of experimentation, I threw in the towel. IMO, it's still better to work with Perforce in a non-integration manner.

http://forums.madcapsoftware.com/viewto ... 96#p103945 if you're interested in details.
by shannong
Tue Sep 30, 2014 11:33 am
Forum: Source Control
Topic: Problems with Flare 10's Perforce integration
Replies: 4
Views: 5539

Problems with Flare 10's Perforce integration

I've spent roughly 20 hours over the past two weeks trying to make Flare 10's native integration with Perforce work acceptably well for production authoring and SCM among multiple writers. I have created (and obliterated) two stream depots in the testing process, and I've manually created and delete...
by shannong
Sun Sep 14, 2014 7:23 am
Forum: Web-based Outputs
Topic: How to disable collapsed-by-default behavior in HTML5 skins?
Replies: 0
Views: 1239

How to disable collapsed-by-default behavior in HTML5 skins?

Because of a serious bug with table rendering in the HTML5 skins, I'd like to know how to force all topics to initially render as fully expanded in HTML5 outputs. The bug has been reported to MadCap, but until fixed, the default behavior of HTML5 skins is unacceptable. (To see the reported bug and h...
by shannong
Fri Sep 12, 2014 6:40 am
Forum: Getting Started and Installation Issues
Topic: Interface a bit scrunched
Replies: 12
Views: 11808

Re: Interface a bit scrunched

For those using a Surface Pro (2 or 3), I found the following workaround. It's not ideal, but it lets you be productive in Flare on this particular device. This approach should also work for other Win 8.x "ultrabook" devices with HD+ screens like the Surface Pro 2/3 have. Short version: Ch...
by shannong
Thu Sep 11, 2014 10:58 am
Forum: Flare's General Discussion
Topic: Stack overflow at line 17
Replies: 12
Views: 8441

Re: Stack overflow at line 17

Win 7 Enterprise 64-bit. With IE9: exact bug described in OP.

I can confirm that upgrading from IE9 to IE11 fixes this particular issue.
by shannong
Thu Sep 11, 2014 9:38 am
Forum: Getting Started and Installation Issues
Topic: Interface a bit scrunched
Replies: 12
Views: 11808

Re: Interface a bit scrunched

@RamonS : The specs for a Surface Pro 3 are hardly "entry level desktop". @Madcap: I have the same issues as the OP, and what's worse is that the Skin Editor won't correctly display the live preview correctly at all. Yes, you _can_ set the system's default 2160 x 1440 resolution to "M...